This content is for use by financial/professional advisers only and is not to be relied upon by retail clients. If you are an individual pension saver please visit our client website.
Important changes to your clients’ pensions
As you are aware we annually review the charging structure of our pension schemes. Below are details of the changes which take effect for all clients from 1st February 2019. We recently wrote to all of the advisers we do business with to update them of the changes.
Our 2020 fees
We take our fiduciary responsibilities seriously in respect of our pension schemes and the assets held within them. We aim to keep our fee increases to a minimum, and where possible reduce or even remove fees through our ongoing investment in administration technology.

The increases in our fees for 2020 are driven primarily by the increasing costs of regulatory changes and increased capital requirements. Please be assured that we always aim to remain competitive on price, while also offering the best service possible and security for your clients.

When do they come into effect?

All changes to transaction fees will take effect from the 1 February 2020.

Changes to our annual fees, such as the annual administration fee, will come into effect from your clients’ next renewal date on or after 1 February 2020.

You can view our current fee schedules which will be in effect until 31 January 2020 here.

Want to get in touch?

If you have any questions about the changes to fees please contact our Client Servicing Team at or on 0844 728 9090*.

*Calls to this number will cost you 3.90 pence per minute (PPM) for landline and 22.0 PPM for mobiles, plus your phone company’s access charge of up to 5.0 PPM for non -internet users